How come my credit card was charged, but I haven't received my order or tracking information?

How come my credit card was charged, but I haven't received my order or tracking information?

Due to the high volume of orders that come in for these promotions and because this is a FINAL SALE event credit cards are charged at the time of purchase. Unless otherwise indicated, items will ship within two weeks from the date of purchase. Once your order does ship you will receive tracking information in your email.


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    • Is Credit Card payment information secure

      Thank you for reaching out. Our website is completely secure and your information is never shared. Your credit card information is not kept on file and there is no way for additional charges to be made aside from the order you place. The website is ...

    • What if I have not received any tracking information?

      All orders should ship within 2 weeks from the date your order was placed. Once your order does ship you will receive tracking information at the email address you used to place the order. If it has been over 2 weeks reach out to the brand directly ...

    • Do you have access to or share my credit card info with anyone?

      Thank you for reaching out. Our website is completely secure and your information is never shared. Your credit card information is not kept on file and there is no way for additional charges to be made aside from the order you place. The website is ...

    • Why doesn't my tracking show any movement?

       Often times due to the high volume of orders that come in during these sales shipping labels will be printed and tracking information created prior to the courier picking up and scanning your package in for shipment. Once your package is picked up ...

    • When will my order ship?

      All orders should ship within 2 weeks from the date your order was placed. Once your order does ship you will receive tracking information at the email address you used to place the order.