I was trying to check out and the items I had disappeared from my cart, what happened?

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• The product I am trying to buy says “On Hold” what does that mean?

  Thank you for reaching out. As these items are offered at a deep discount and in limited quantities new inventory is reserved and released as the Today show airs in each time zone. This way everyone has a chance to take advantage of the deals, not ...

• It still isn’t working.

  Please try to switch devices and check on your internet connection.

• What should I do if I haven't received my order confirmation?

  Please contact Customer Service at:  support@ppwebpros.com.  We will look up your order and confirm email address.  We can then resend the confirmation email. Please check your spam folder to see if it was delivered as spam.

• I wanted to add this additional item to my order, can you do that and charge my card?

  Thank you for reaching out, we cannot add to orders once they have been placed. Please go ahead and place a new order for the additional items you would like.

• What do I do if I entered the wrong billing address?

   We are not able to edit billing information on the order.  Your charge will show up on the account/credit card you used to place the order.