My order shows as delivered, but I have not received it. What do I need to do?

My order shows as delivered, but I have not received it. What do I need to do?

Our standard process for this situation is to file a claim, wait to see if it is accepted or denied and then handle accordingly, which can take up to 3 weeks, possibly more.

We recommend that you contact your local postman and/or USPS Office.  Many times, this can be resolved quickly because the package is still at the USPS or the postman mistakenly delivered it to a nearby neighbor.

 

Since you are there, you can usually get a faster response with the Postal Service.

 If you still haven't reached a resolution after taking these steps, please contact Customer Service at:  support@ppwebpros.com


 



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